The easy way to access all of your benefits.
The benefits debit card eliminates the hassles of claim submission and waiting for a reimbursement check.
Start Saving Money by Participating in Benefit Accounts
Are your out-of-pocket healthcare, dependent care and transportation costs rising? Tax-advantaged benefit accounts are a great way for you to save your hard-earned money. These accounts include:
Flexible spending accounts (FSAs)
Health reimbursement arrangements (HRAs)
Health savings accounts (HSAs)
Dependent care flexible spending accounts (DCAs)
Commuter accounts (transit/parking)
Access to Funds
Your benefits debit card gives you easy access to the funds in your tax-advantaged benefit accounts by swiping the card at the point of sale. The card can be used at any qualified service provider that accepts MasterCard. Funds are automatically transferred from the benefit account directly to qualified providers with no out-of-pocket cost and no need to file a claim for reimbursement.
Your benefits debit card virtually eliminates:
Multiple Benefit Accounts, One Card
In the event that you have multiple benefit accounts, you need only one benefits debit card. Our technology understands which purchases should be applied to any one of your accounts. If your card is swiped at your child’s daycare, the funds will be deducted from your dependent care FSA. Buy a train token automatically with funds from your transit account. It’s one smart card!
Your benefits debit card is as easy as 1-2-3
1.Check your account balance
You can view your transaction history, current balance, claim status, and more by logging in online, calling the phone number on the back of your card or via mobile application, if available.
2.Swipe your benefits debit card
Swipe the card at the point-of-sale for eligible products and services. Most major retail chains utilize a system that will auto-substantiate the purchase, meaning it will approve eligible expenses without requiring submission of receipts. If a purchase is greater than your account balance, you can split the cost at the register or you may submit a manual claim.
3.Keep all your receipts
Though the need for documentation is greatly reduced, it is a good practice to save your receipts in the rare instance documentation is requested by your administrator or in case of an IRS audit.
How long is my card valid?
As long as you do not have a break in participation, you can use your card for multiple years, until the expiration date printed on it. If you are still a participant when your card expires, a new card will be automatically mail to you.
Grace Period Purchases
Check your summary plan document to see if your plan allows purchases during a time called the "grace period." Purchases made during this time are automatically applied to any remaining prior year’s balance first, allowing you to use your funds without having to file claims.
Reimbursement Account Forms
Reimbursement Claim Form
Use this form to get reimbursed for out of pocket expenses from your FSA, HRA, or Dependent Care Account.
Direct Deposit Authorization
Use this form if you would like to receive reimbursements via direct deposit.
Letter of Medical Necessity Guidelines
Some services or products have limited eligibility, such as over-counter drugs and medicines or massage therapy. In order for the expense to be reimbursed, you will need provide a letter of medical necessity.
Submit a Claim
Please submit your claims securely using the form below. Any claims will be submitted directly to our claims department for processing. The form is secure and encrypted.
Large or multiple files may take a few minutes to upload depending on your internet connection. Please be patient. Your page will be redirected upon success or error.
Contact the Flex department directly via the form below. You may also call our offices at 210.558.0999.